Feedback and Complaints
Your opinion matters to us, it helps us refine our services and provide you with the information you need. Please take the time to send us your feedback using the contact methods listed below.
Enable Plan Management aims to ensure each participant has knowledge and access to the provider’s complaints management and resolution system. Complaints and other feedback made by all parties are welcomed, acknowledged, respected and well-managed.
Feedback and complaints can be received in several different pathways, including:
NDIS Feedback
NDIS participants have the right to complain or provide feedback about the safety and quality of NDIS supports and services. To do so:
Call: 1800 355 544
Or click here for more information about the process via the NDIS Commission.
Enable Plan Management
Telephone
(08) 8419 5330
Email:
Attention the CEO, Chair or CAG Convenor
complaintspm@enablepm.org.au
In person:
Wendy Warren, EBL Chief Executive
Sue Chapman, EBL Chair
Dawn Brodie, EBL Carer Advisory
Group Convener
In writing:
Attention the CEO, Chair or CAG Convenor
EBL Disability Services
Endeavour House, Module 5
Fourth Ave, Mawson Lakes, SA 5095
Feedback and Complaints Form:
You can request a copy be sent via our admin email
Or you can phone Head Office and request a copy on (08) 8419 5330
Website:
www.enablepm.org.au